Client Satisfaction

How can Magpi's data and messaging tools help you?

Magpi’s data collection and messaging tools allow our users to gather information on client satisfaction using a variety of approaches, in a variety of settings. Magpi has been used for more than a decade to collect data in traditional evaluation surveys using our mobile apps – starting with Palm Pilots and now on iOS and Android smartphone apps.

Using those traditional methods, trained data collectors go into the field and interview respondents.  A new and promising alternative, called “crowdsourcing” is opening new opportunities for public/client/patient/customer feedback.  With crowdsourcing, a member of the group of interest is made aware of the possibility of providing feedback – via an online or newspaper ad, a sign in a public place or place of business, etc.  To provide their input, they typically text a keyword to a posted number – and that triggers an interactive SMS (iSMS) activity that collects their information.

Whether by traditional surveys, newer crowdsourcing, or a hybrid approach, Magpi lets you get the data you need to drive your organization.

Read more about iSMS or watch the intro video.

Preventing Violence Against Women in Tanzania

The Cedar Foundation Tanzania chose Magpi to collect baseline data on the current views and opinions on Violence Against Women (VAW) in Kamanga, a small village on the shores of… Preventing Violence Against Women in Tanzania

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IFRC Fighting Malaria, Measles and Supporting WASH Projects with Rapid Mobile Surveys

Developed by the International Federation of the Red Cross (IFRC), the Rapid Mobile Phone (RAMP) data collection – running on Magpi – enables national Red Cross and Red Crescent societies,… IFRC Fighting Malaria, Measles and Supporting WASH Projects with Rapid Mobile Surveys

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Mobile Nutrition and Child Health Monitoring in Liberia

John Snow, Inc. (JSI) uses Magpi mobile data collection for the Liberian Agricultural Upgrading, Nutrition and Child Health (LAUNCH) project, to improve food security of vulnerable people in Liberia. LAUNCH… Mobile Nutrition and Child Health Monitoring in Liberia

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Kenya Safeguarding Child Health

Kenya’s Ministry of Public Health, working with UNICEF, has twice a year conducted Malezi Bora (child health) campaigns to ensure childhood vaccination, along with provision of other vital health interventions. Since… Kenya Safeguarding Child Health

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Remote Data Collection

Download Our Remote Data Collection Guide and Learn How to Use SMS and IVR to Collect More Data, for Less Money, from Remote Respondents Using any Mobile Phone, no Matter How Basic.

Download Remote Data Collection Guide