- What information we collect
- How we use your information
- Who has access to your information
- How we protect your data and your privacy
- How you can update or change your information
- How we enforce this Policy
- How we publicize updates to our policy
- How to contact us
Magpi may revise and update this Policy in the future. When we make changes to this Policy, we will post them on this page and update this page’s effective date. If we make material changes to this Policy, we will post a notice on our home page and here on this page. We may also notify you through the email address associated with your account. We encourage you to review this Policy regularly to learn of any updates or changes.
This Policy applies to Magpi’s services (the “Services”) and Magpi’s websites available at www.magpi.com ( the “Website”).
Magpi’s support area, including user forums, is provided by a third-party service provider, Freshdesk. Your use of the “Support” area of the Service is governed by the privacy and terms of service policies of Freshdesk, which can be found athttp://freshdesk.com/terms.
By purchasing, subscribing to, or using Magpi’s services or using Magpi’s websites, you agree to abide by this Policy. For other terms and conditions that govern your use of Magpi’s services and its websites, please review our Terms of Service.
1. What Information We Collect
Magpi collects many different kinds of information from its customers and visitors to its website. We obtain some of this information when you give it to us, we obtain other information automatically when you visit our website or use our products and services, and we obtain information from third-party services, such as credit bureaus when you purchase a product or service. When you visit our websites or use our Services, we may ask you to provide certain personally identifiable information about yourself. Some of this information may be “personally identifiable information,” meaning that is information that is directly associated with, or could be used to identify, a specific person. This might include a name, address, telephone number, e-mail address, or information about activities directly linked to that person. We do not sell personally identifiable information to third parties.
We collect the following types of personally identifiable information through the use of our websites and telephone calls to Magpi:
- Information You Give Us: We may ask you to provide certain information–such as your name, organization name, billing address, telephone number, e-mail address, and/or credit card number–when you purchase or use a service or create an account with us.
- Information We Collect Automatically: We automatically collect certain types of information whenever you visit our website or use our services, using technologies such as cookies, Flash cookies, web beacons, widgets, and server log files. We use that information to improve our website and services and to offer products that may be of interest to you.
Information We Obtain from Other Sources:
We may obtain credit information about you from outside credit reporting agencies when processing your registration for a paid service or other purchase. We may combine this data with other information we have about you to help us improve our service and to provide you with information about other Magpi products and services that might interest you.
Information about Children:
Magpi does not knowingly collect–either actively or passively–any information, including personal information as defined by the Children’s Online Privacy Protection Act, from children under the age of 13.
2. How We Use Your Information
We use the personally identifiable information you give us to provide the services or transactions you have requested, to communicate with you and provide customer service, to personalize and enhance your experience with our websites and our services, and to create and inform you about products from Magpi or others that meet your needs. By understanding how you use our services and our Websites, we are able to customize and personalize our interactions with you.
Magpi may use e-mail, telemarketing, and direct mail to inform you about Magpi products or services we think will interest you. We may periodically ask you to participate in our surveys to help us improve our services. Unless the instructions for a particular customer survey state otherwise, any personally identifiable information you provide to us for purposes of that survey will be used in accordance with this Policy.
You may choose not to receive marketing information from us. However, you will continue to receive bills, customer service-related notifications, and other similar information from us electronically or otherwise.
3. Who Has Access To Your Information
Information about our existing and prospective customers is one of our most important assets, and we seek to protect it and keep it confidential. We do not sell personally identifiable information to unaffiliated third parties. We disclose personally identifiable information as detailed below.
Your Consent: Magpi will not disclose personally identifiable information except as described in this Policy. In general, that means that you must consent in advance to the disclosure. We may obtain your consent in a number of ways, including:
- In writing;
- Online, by clicking on a link or button; or
- Through a telephone keycode.
Disclosure to Unaffiliated Third Parties: We share personally identifiable information with unaffiliated third parties ONLY as necessary to complete a transaction or perform a service that you have requested, or to support the technical operation and maintenance of our Services and of our Web Sites. When the unaffiliated third party acts solely on our behalf Magpi requires that party to follow our privacy practices. MAGPI DOES NOT SELL TO THIRD PARTIES ITS CUSTOMER LISTS OR ANY PERSONALLY IDENTIFIABLE INFORMATION ASSOCIATED WITH ITS CUSTOMERS.
Protection of Magpi and Others: We may use or share your information to comply with a law or a legal process, such as a court order or subpoena, to protect our rights and property, and to protect you or others from fraudulent, abusive, or unlawful use of our services.
4. How We Protect Your Data And Your Privacy
We maintain a variety of technology and security features and policies to safeguard the privacy of your information from unauthorized access or improper use. We restrict access to your personally identifiable information to those employees and contractors–all of whom are covered by this Policy–who need to know that information to provide services to you or otherwise assist you. For security purposes, we may also maintain backups of software and data used in connection with the Service. Deleted or removed data may persist in such backup copies but will not be available through the Web Sites.
You can take additional steps on your own to safeguard your personally identifiable information. For example, you should be sure to sign off when finished using a shared computer. And you should always log out of any website, including Magpi websites, after viewing personal account information.
5. How You Can Update Or Change Your Information
You can review or change your personally identifiable information by logging into your user account through the websites, or by writing to Customer Service. For Customer Service contact information, please see the How to Contact Us section below.
6. How We Enforce This Policy
7. Updating Our Policy
Magpi will revise or update this Policy if our practices change, as we change existing services, add new services, or develop better ways to inform you of services we think will interest you. Non-material changes and clarifications will be effective immediately. Material changes will become effective 30 days after being posted on Magpi’s websites. When we make changes to this Policy, we will post them and update this page’s effective date. If we make material changes to this Policy, we will notify you through a notice on our home pages and on this page. We encourage you to visit this page and review this Policy on a regular basis.
8. How To Contact Us
If you have any questions, comments or concerns about this Policy, please e-mail us at info at magpi.com.
Effective Date: December 2012, last revised May 2015